Our Promise to you
Here at Baby Mode we aim to always give our customers the best prices but we know sometimes you may find one of our products cheaper elsewhere. Customer satisfaction is very important to us and we like to show the same level of loyalty to our customers that they show to us. To give you confidence when shopping at Baby Mode, we have developed a competitive price match policy for our range.
Terms & Conditions- Price match guarantee applies to all online and in store purchases from Baby Mode that meet the following terms
- Minimum value $100 per item
- Competitive price must be from an Australian Based Retailer, Baby Store Retailer
- We do not price match our Supplier Wholesaler Brand Partner, Online Clearance, Special Sales or Warehouse Sales.
- Competitors catalogue must be current and available for us to view
- Competitor must have the item/s in stock
- Product must be the exact same item and colour that Baby Mode range and stock
- We do not match prices special orders
- We do not match the prices of companies that are liquidation, deals sites, auction sites or sell-outs
- Product must be identical (including colours/design)
- All Interstate price matching would incur competitors website delivery fee
- We do not price match competitor advertising errors or misprints
- Verbal and written quotes not accepted
- No further discounts, coupons, Baby Bonus Club (BBC) specials or other promo offers apply to price matched items
- Product must be brand new in boxes competitors display stock can not be matched
- Our price match policy cannot be used in conjunction with any other Baby Mode promotion and/or offer
- Matched price is only available at time of purchase, must be paid in full on the day and taken same day
- Baby Mode will not match parallel, grey or direct importing sites.
- Baby Mode will not match marketplace sites like amazon, catch, ebay.
- Baby Mode reserve the right not to match online only websites
- Baby Mode reserve the right to refuse a price match at any time
How to Redeem your Price Match Guarantee
Onlineinfo@babymode.com.au
If you purchase any product from Baby Mode online and you see a cheaper competitor price within 24 hours of purchase, Baby Mode will refund you the difference, provided all the above conditions are met. To register your price match claim, please email all relevant information toAll price match guarantee claims will be processed as soon as possible and if approved your price match guarantee refund will be processed within 24 hours (excl. weekends/ public holidays).
In-Store
If at time of purchase, you are able to present a cheaper competitors price that meets the above conditions, we will match that price. Our price match policy cannot be used in conjunction with any other Baby Mode promotion and/or offer. Price match may not apply to lay-by purchases.